Terms Of Service

Welcome to our online store. These Terms of Service explain the conditions for accessing and using our website, placing orders, purchasing products, and interacting with our services. By visiting our website or completing a purchase, you acknowledge that you understand and agree to follow these terms.

Our goal is to provide a smooth, secure, and enjoyable shopping experience. These terms help create clear expectations between our customers and our store while ensuring that all users can browse, purchase, and interact with confidence.

1. Acceptance of Terms

By accessing, browsing, or using this website, you agree to be bound by these Terms of Service and all applicable purchasing conditions described throughout the website.

If you do not agree with any part of these terms, you should discontinue use of the website and avoid placing orders through our online store.

These terms apply to all visitors, customers, and users who access our website or use any available shopping features.

2. Website Use

Our website is provided to allow customers to browse products, learn about available items, place orders, and access customer support information.

You agree to use the website only for lawful purposes and in a way that does not interfere with the operation, security, or availability of our online services.

Customers are responsible for ensuring that information provided during account creation, checkout, or communication is accurate and complete.

3. Orders

When you place an order through our website, you are making a request to purchase the selected products according to the information displayed at checkout.

Orders may be reviewed before processing to confirm product availability, payment information, and order details.

We reserve the ability to decline or cancel an order when necessary, including situations involving incorrect information, payment issues, suspected misuse, or product availability concerns.

If an order requires cancellation or adjustment, we will make reasonable efforts to notify the customer using the available contact information.

4. Pricing

Product prices shown on our website are displayed as accurately as possible and may change when necessary. Prices shown at the time of checkout are the applicable prices for that order.

We make every effort to ensure product descriptions, pricing details, and availability information are accurate. However, occasional errors may occur due to updates, technical issues, or changes in product information.

If an incorrect price affects an order, we may contact the customer before completing the order process to confirm the correct information.

5. Payments

Payments must be completed through the available payment options provided during checkout.

Customers are responsible for providing accurate payment information and ensuring that they have authorization to use the selected payment method.

Orders will only be processed after successful payment confirmation. If payment cannot be verified, order processing may be delayed or cancelled.

Available payment method:

• PayPal

6. Shipping

We prepare orders carefully and work to ensure products are delivered efficiently. Shipping times may vary depending on processing requirements, carrier operations, and delivery conditions.

Orders are generally prepared within 1 business day. After shipment, estimated transit time is typically 2–6 business days.

Shipping costs and available delivery details are displayed during checkout before the order is completed.

Customers are responsible for reviewing shipping information and providing accurate delivery details when placing an order.

7. Returns

Customer satisfaction is important to us. If a product does not meet your expectations, return requests may be submitted according to our Return & Refund Policy.

Eligible returns must meet the required conditions, including being submitted within the available return period and maintaining the original condition of the product.

Customers should review the return instructions before sending products back to ensure proper processing.

8. Intellectual Property

All website content, including text, images, graphics, designs, logos, product information, and other materials displayed on this website, belongs to our store or authorized content providers.

Website content may not be copied, reproduced, modified, distributed, or used for commercial purposes without prior permission.

We aim to maintain original and accurate content to provide customers with a reliable shopping experience.

9. Prohibited Conduct

When using our website, customers agree not to:

• Use the website for unauthorized or harmful activities.
• Attempt to interfere with website operation or security.
• Provide inaccurate information during purchases or communication.
• Misuse website content, services, or customer support channels.

Any activity that negatively affects the shopping experience or website functionality may result in restricted access.

10. Disclaimer

We work to provide accurate product descriptions, images, pricing information, and website content. However, minor differences may occur due to screen settings, product updates, or other technical factors.

Website availability may occasionally be affected by maintenance, technical issues, or circumstances outside our control.

11. Limitation of Liability

We are committed to providing quality products and dependable service. However, we cannot be responsible for circumstances beyond our reasonable ability to control, including unexpected delivery interruptions, technical problems, or external service issues.

Customers agree that use of the website and purchased products should be based on reasonable expectations and proper use.

12. Termination

We may restrict or discontinue access to our website or services when necessary due to misuse, security concerns, or violations of these terms.

Termination of access does not affect obligations related to previous purchases, payments, or customer responsibilities.

13. Changes

We may update these Terms of Service from time to time to reflect changes in our services, website operations, or customer experience improvements.

Updated terms will be posted on this page with the revised update date. Customers are encouraged to review this information periodically.

14. Contact Us

If you have any questions about these Terms of Service, orders, or website usage, our support team is available to assist you.

Email: support@renliba.com

Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)

Address: 465 Bkld Hls Dr, Manchester, CT 06042, United States